New ways of selling to and influencing consumers

Live sales have existed for a long time. The most notable example is QVC, where a recognizable host gets on TV, demonstrating and selling products in real time. Brands and personalities have made millions.

Instagram is trying its own version of this. The social media giant rolled out in-app purchases for products earlier this year, but the live selling part on Instagram is still in its early stages. TikTok is following suit and is expected to execute its version quickly — successfully. TikTok is filming live sales shows in-house at its studios in China and California and is expected to expand to New York next year. Of the other big tech sites, Amazon does this well. You may have noticed the “live” ticker recommended when you sign into your Prime account.

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But this is not an article about what the social media and tech giants are doing. The next shift in live sales will be hosting live streams on your own website. The technology is in its adolescence and is being used by major retailers, like Walmart and Sephora.

The future of influencer partnerships

Who is doing the selling on all these “lives”? Brand influencers. During the past decade, influencer marketing has been largely short-term and one-off deals. Think paying a designer to post a few times about a product on Instagram. For a brand, much of the investment has gone into finding the perfect influencer for a campaign, designing the campaign, onboarding and training that person. Rinse and repeat. Those days are winding down. Going forward, there is going to be less of that rinse and repeat and more investment in ongoing, collaborative partnerships. 

Compare that to our current model, with the one-off influencer deals, and in which metrics are likely skewed in favor of the social media platform, and in which platforms can take down content at will and control its reach.

The future looks brighter.

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