Consumers who wanted to shop in-store sometimes and online at other times forced retailers to become omnichannel, offering their wares through brick-and-mortar stores and e-commerce sites. But omnichannel is not enough. Consumers increasingly want to shop in the “phygital world,” where technology speeds and improves the in-store browsing and buying experience.
Online shopping and cheaper, faster shipping options have facilitated the rise of DTC brands, and with online shopping continuing to grow, it makes sense that DTC would grow, too.
In a survey conducted by consumer experience and insights firm WD Partners last year, more than 71% of respondents said they shop secondhand at least once a month. Some 11% do so daily. (I’m thinking most of those folks are collectors or resellers themselves; some might be people with shopping addictions.) But another 26% shop secondhand weekly and 33% do so monthly. Their reasons vary: Some like the fun of seeking out “treasures.” Others want to save money and still others like the sustainability of buying used items or, in the parlance of auto dealers, preowned products.
Low is a self-taught interior designer, albeit one who grew up with a mother who is an interior designer and a father who is a general contractor. At one point, Low’s mother asked her to take Sandra Funk’s Interior Design Standard program focused on the business side of design and to implement its templates, processes and recommendations in her mother’s business. “I went through the entire course in one day,” Low recalls, “and by the end of the day, I was like, ‘Oh, this is how you run a business!’”
Wanting to create a store that draws local shoppers back again and again as they refresh their decor or pop in to find a special gift, interior designer Shaolin Low has opened Woven by Shaolin in Kailua, Hawaii.
We’re also seeing a generational shift in how people view shopping and buying. Why is this happening? Because the older generations were accumulators and the younger generations, well, not so much. we have a generation of accumulators shedding their belongings and not restocking. And we have younger generations who are less interested in shopping as sport and more worried about the environmental impact of their purchases. Oh, and they have relatively fewer financial resources than some previous generations at the same point in their lives.
With a passion for history and the stories that objects can tell, Devika Kanadé has…
Some of these podcasts are focused specifically on design and the business of design; others are farther afield, tackling related topics like creativity, success, productivity and happiness. (Because what’s the point of success and productivity if we’re not happy doing what we do?)
With prices rising the past couple of years across virtually every category of goods and services, consumers are tired of paying more and more for the same thing — or, in the case of shrinkflation, paying the same amount for less product.
That makes receiving a small, unexpected gift from a company especially delightful right now.
The CEO, principal and creative director of Savvy Interiors in San Diego, hadn’t worked on a space that met guidelines emanating from the Americans with Disabilities Act. So, she did what she always does when faced with a new challenge: She read everything she could, reached out to medical experts, consulted with design colleagues who’d worked on such spaces and, of course, talked to the teen and his parents about his unique situation.