market research
Consumers who wanted to shop in-store sometimes and online at other times forced retailers to become omnichannel, offering their wares through brick-and-mortar stores and e-commerce sites. But omnichannel is not enough. Consumers increasingly want to shop in the “phygital world,” where technology speeds and improves the in-store browsing and buying experience.
The International Housewares Association (IHA) has just released its 2023 IHA Market Watch Report, which is designed to assist the home and housewares industry with connecting to consumer values. As consumers adjust to a post-pandemic world, this report revisits five key drivers or motivating factors in consumers’ purchase decisions for home and housewares products: Wellness, Time, Space, Experience and Responsibility.